Contact Us
GreatFence.com does not provide fence/gate repair, removal or installation services. Our products will not connect or match other brands. Always check our product shop drawings prior to purchase.
Contact Customer Support
Per GreatFence.com Terms & Conditions, all customer support inquiries must be submitted in writing via email to support@greatfence.com.
Written requests ensure accurate order verification, a time-stamped record, and faster routing to the right specialist for clear, consistent resolutions. We will respond only to email addresses provided during order checkout. Make sure you regularly monitor the email address on your order and related junk/spam folders.
PLEASE INCLUDE:
- First & Last Name on the order
- Email address & phone number used at checkout
- 4-digit Order Number
- Brief description of your issue (photos welcome)
Support Hours: Mon–Fri, 9:00am–5:00pm (CST)
Email Customer SupportNote: For privacy and accuracy, support can only assist the person listed on the order (or an authorized contact on file).
All orders are fabricated, packaged and shipped from Michigan.
corporate mailing address:
GreatFence.com, Inc.
708 Main Street, 10th Floor
Houston, Texas 77002
Hours of operation:
Sales Dept. M – F 9:00am to 5:00pm (CST)
Support Dept. M – F 9:00am to 5:00pm (CST)
GreatFence.com, Inc. is closed on all US national holidays
Note: This is a corporate mailing address only. We do not offer walk-in service or local pick-up at this location.