Privacy Policy

We value our customers’ privacy. We will never sell or trade your personal/contact information to anyone. GreatFence.com, Inc. holds all data gathered via the telephone, this website, or in the normal practice of business in strict confidence. This privacy statement applies exclusively to the website, www.greatfence.com (the “Site”). We have established this statement to communicate our information-gathering practices so that you’re aware of how your information is used. “Personal Information” in this Statement pertains to information that identifies a person such as name, email, phone, or address.

Information Collection

It is possible to visit the Site without divulging any of your personal information. In this way, your visit to the Site remains anonymous. When you select to purchase a product from the Site, we request your name, email, billing and shipping address, along with your phone number, to complete your transaction, which requires registering an account on the Site. We also collect sensitive information such as your credit card number to fulfill payment on the Site; however, this information is only available to a few select individuals in our Accounting Department. Furthermore, credit card data is purged from our database and merchant service provider after 180 days for our customers’ protection.

Information Use

We use the collected information to register your account and to facilitate transactions for products you purchase on the Site. We employ the services of a third-party agent to process payments made on the Site. We also send your contact information (name, address, phone number) to our third-party supplier(s) who may share your contact information with shipping agents to deliver your purchased product(s). We do not share users’ personal information with third parties for promotional purposes. Under rare circumstances, we may disclose information to law enforcement or other government agencies pursuant to a valid legal request (e.g., court order, subpoena, or judicial proceeding), to service providers, or to protect our intellectual property rights or the safety of our users and staff.

SMS/MMS Text Messaging

If you opt in to receive text messages from GreatFence.com, Inc., we will send you recurring automated marketing and informational texts at the mobile number you provide. Message frequency varies. Message and data rates may apply. Your consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by texting STOP. After you send STOP, we will send a confirmation text and you will no longer receive messages from us. To re-subscribe, sign up again as you did the first time and we will resume messaging. For help, text HELP or contact us at support@greatfence.com. Carriers are not liable for delayed or undelivered messages. If you change or transfer your mobile number, you agree to reply STOP from the old number or notify us at support@greatfence.com before the change.

We process your mobile number, opt-in status, time/date stamps, message logs, and related metadata to administer the messaging program, comply with legal obligations, prevent abuse/fraud, and improve our services. We do not sell or share SMS opt-in data or consent with third parties for their own marketing purposes.

Last updated: October 3, 2025

Testimonials

We display testimonials from users of the Site, which may include their name and location; users’ permission to display this information is obtained prior to posting.

Access and Opt-Out

You can log in to your account on the Site to access and modify your personal information. We may send service and administrative emails considered part of your service; because these messages are not promotional, you generally cannot opt out of them. For newsletters and marketing emails, you can change your preference at any time by selecting the “Unsubscribe” link included in each message.

Widgets

Certain Site features (e.g., forms, surveys, contests, forums, subscriptions) may request personally identifiable information depending on your participation. This information is collected only for the purpose for which it was provided.

Cookies

We use cookies to host our cart, remember your preferences, and improve the Site’s functionality. We do not tie your personal information to cookies. From time to time we may employ pixel tags such as web beacons (1×1 images embedded in a page) to track aggregate user traffic and determine which email communications are being read; these tags are not tied to your personal information.

Third-Party Cookies: We may engage third parties to track and analyze non-personal information about Site usage. These third parties may use web beacons and cookies to conduct their research; we have no control over these cookies. Aggregated statistics are used to improve our functionality and content.

Security

We adopt industry-accepted standards to protect your personal information. We use SSL encryption when transferring sensitive information. Employees of Great Fence Distributors review this privacy statement upon hire, and access to user data in our systems is limited to select personnel who require it to perform their jobs properly.

Changes to This Statement

GreatFence.com, Inc. reserves the right to modify this statement as necessary. When we make changes, we will notify you by a notice on the Site. In the event of a material change to our information practices, we will provide a prominent notice on the Site or notify you by email where appropriate.