Return Policy

All GreatFence.com products are custom-made per order and are non-returnable, except in the rare case of a verified manufacturer defect or authorized accessory return.

We do not accept returns on:

  • Fence panels, posts, gates, or accessories

  • Incorrect measurements or job site changes

  • Products already fabricated, coated, shipped or installed

  • customer alterations to the product(s)

  • issues associated with a faulty installation

Return Shipping:
In the rare event a return is authorized, the customer is responsible for all return shipping costs, unless otherwise agreed in writing.

Please note: All aluminum fence panels, posts, and gates are custom fabricated per order and are not returnable.
To avoid any issues, please double-check your measurements, layout, and specifications before placing your order.

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